About Us
Our Approach
Most NSW Strata Management companies adopt a “one size fits all” approach in pricing services to Owners Corporations. At Asset Wise Strata we understand that each Owners Corporation has unique needs, issues and complexities.
Prior to providing each Owners Corporation with a proposal for our range of Strata services in Sydney, we endeavour to understand the unique needs of your building and tailor our services to suit.
Our Team
We are one of the very few Strata Management companies to be proceeding down the path of being Quality Certified to international standard (ISO9001). As our tag line suggests, we see ourselves as “protecting your assets” focused on measurable and visible customer service.
Our team is comprised of experienced individuals with Strata Management expertise continually striving to improve everything we do.
Our Difference
In the Strata Industry, it is generally accepted that over 70% of the time allocated in managing an Owners Corporation by Strata Managers is not visible to the owners. This is partially due to the hidden nature of the administrative functions that are performed by NSW Strata Managers.
“We aim to make all that we do transparent and visible to the Owners Corporation. We do this by tracking the data that we measure ourselves by and making it available to our clients on a regular basis”
The Way we do business
You can rest assured that you will see us more than once a year (ie: at the Annual General Meeting). We proactively monitor our relationship with you and take the initiative to discuss issues as they arise.
In order for any business relationship to survive we believe it is important to continually discuss expectations and where necessary make changes to the commercial arrangements to be consistent with those expectations. In today’s fast paced modern business environment, very few things stand still for any length of time.
Our Commitment
At Asset Wise Strata, our business philosophy is simple. We believe in ensuring that we get the basics right in terms of client relationships.
Our principles are based on:
- Listening to the needs of the client
- Meeting our Customer Service charter commitments
- Providing value consistently
Aiming to achieve 100% client satisfaction.
About Us
We are a technology focused Strata Management company. This allows us to provide you with transparency of financial statements each month without fail, ability for you to raise quotes and work orders that are sent directly to contractors instantly and reminders for regular maintenance as they become due, just to name a few.
Our value add to you is that the processes we use to manage your Strata Plan are designed to eliminate financial waste. This is accomplished by adopting proven governance procedures which, in our case, are all documented to ensure all our staff work in the same way for you. This results in consistency of service delivery.
REQUEST A QUOTE
We encourage you to request a quote from us. It will be fully detailed and easy to understand. We know the decision to change Strata Managers takes time.
Along the way we will provide you with useful information that will be of benefit no matter who you select as your next Strata Manager.
REQUEST A QUOTE